West | Introduction to Reformer Pilates

Cancellation Policy

*Please bring socks; grip socks are recommended but not required. You can bring your own or purchase or rent Selformer Socks* No Exceptions* Remove all jewelry before class to protect our reformers. Phones and cameras are not allowed in the studio. We have a strict five-minute lateness policy for the safety of our instructors—latecomers will not be admitted. Selformer maintains a strict 12-hour cancellation policy for all Video Self-Service Station bookings. Cancellations made more than 12 hours before the booked time will result in a credit refund to your Selformer account. Cancellations made within 12 hours of the start time will forfeit the class credit and incur a $10 late cancellation fee. Reservations can be canceled through the Selformer website or app. Members who do not show up for their booking will forfeit the credit and be charged a $20 no-show fee. Non-members who no-show will forfeit the full credit, which will not be refunded. Clients may arrive at their station anytime after the booked hour begins. Each station is reserved for 50 minutes and must be fully cleared 10 minutes before the next hour to allow cleaning and preparation for the next guest. All stations must be cleaned and sanitized by the client at the end of their session. Beds and props must be reset and returned to their designated places. All sales are final. Booking purchases are non-refundable but may be returned as credit to your Selformer Wallet or used at our retail store. Please read our full studio policies at www.selformer.com.

Contact Details

• Selformer Pilates, 67 West Street Suite 211, Floor 2, Brooklyn, NY, USA

  +17185937498

  Hello@selformer.com