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Frequently asked questions
Pilates is a form of exercise that focuses on strengthening the body, particularly the core muscles, improving flexibility, and promoting overall body awareness. Joseph Pilates developed it in the early 20th century, combining elements of yoga, dance, and gymnastics. Pilates exercises can be performed on a mat or using specialized equipment like the Reformer and EXO Chair. Pilates suits people of all fitness levels and can be adapted to meet individual needs and goals. It is often used for rehabilitation, general fitness, and enhancing athletic performance.
If you're new to Pilates, we recommend starting with a one-on-one private session with an instructor to learn the basics. You can also book a private, self-service video room for an Introduction to Reformer Pilates class. If you prefer a group class, choose an open-level class and let the instructor know it's your first time. We understand that starting something new can be intimidating, but with the help of our well-trained staff and certified instructors, you'll be a pro in no time!
Pilates strengthens your core, improves flexibility, and enhances posture, reducing injury risk and alleviating back pain. It also boosts body awareness, coordination, and balance, relieves stress, increases muscle tone, and supports injury rehabilitation. With controlled movements, Pilates helps you build a stronger, more flexible, and balanced body.
Pilates is for everyone! At Selformer, we offer personalized services to suit your needs, including private sessions with certified instructors, on-demand video classes, and small group classes. Not sure where to start? Contact us at 718-593-7498 to chat with our studio managers and find the perfect fit for your fitness journey.
At Selformer, we offer a variety of Pilates experiences tailored to your needs: small group reformer classes for all levels, private self-service video rooms with custom-crafted Pilates videos, duet sessions for two people, and group video classes for up to seven participants. Whether you’re a beginner or advanced, our certified instructors and well-equipped spaces ensure a personalized and enjoyable workout. Stay tuned for upcoming group mat classes!
The ideal frequency for practicing Pilates depends on your fitness goals, current fitness level, and schedule. However, a common recommendation is to aim for 2 to 3 times per week. This allows you to experience the benefits of Pilates, such as improved strength, flexibility, and body awareness, while also giving your muscles time to recover between sessions. If you're new to Pilates, we recommend you start with 1 to 2 sessions per week and gradually increase the frequency as you become more comfortable with the exercises. For those looking to achieve specific fitness goals or rehabilitation outcomes, a more tailored plan created by a Pilates instructor or fitness professional may be beneficial.
We don't offer free classes, but new clients can try us with our Neighborhood Open House — $25 for any class, and you can bring a guest for free.
We offer monthly memberships and individual class options. See our Pricing page for all current plans, or contact us at 718-593-7498 for help choosing.To cancel a membership, email hello@selformer.com at least 5 days before your renewal date. Cancellations cannot be made through the app, website, social media, or by phone.To freeze a membership, email hello@selformer.com at least 7 days before your requested start date.
Although purchasing a class package or a membership is more beneficial, we offer the option to purchase classes a la carte. Please check out our pricing and packages page for all the available options.
Please bring socks to wear throughout the entire class. We sell and rent socks if you forget, but wearing them is mandatory.
Group classes are open to young adults 16 and up. Minors must have a Waiver signed by a parent or guardian.
Moms and babies: on weekday mornings, you can bring your baby to any of our private video rooms. At West Street in Greenpoint, strollers and infant car seat carriers are welcome. At Grand Street in Williamsburg, carriers only, as the studio has stairs and smaller rooms.
Your baby must stay in their stroller or carrier for the whole session, placed on the floor within your reach and away from the reformer. It's best for babies from about 6 weeks old until they start crawling, and please make sure your doctor has cleared you to exercise. One baby per parent, and you'll sign a short parent and baby waiver before your first session. Babies aren't allowed in group classes.
We know this can be confusing, but we gotcha! Read our beginner guide
Please ensure you have a valid certification for your service dog before arriving at the studio. No exceptions.
Life can be unpredictable, and we understand. We have a 12-hour cancellation policy for all group classes, video room sessions and self-service sessions, and a 24-hour policy for private appointments. Cancellations must be made through your account — we cannot accept them by email, phone or social media.
Pregnant clients must inform the instructor of their pregnancy before class. Before participating in a private video session, they are required to book a private Pilates session with an instructor.Clients may participate in all class levels through 20 weeks of pregnancy. After 20 weeks, only All-Level or Open-Level classes may be booked.Advanced, Intermediate, Pilates Strong, Red Light Reformer, and cardio classes may not be booked after 20 weeks of pregnancy.
For the safety of our clients and out of respect for our staff and instructors, late entry is not permitted for group classes or private video sessions. No exceptions will be made.Clients using a private video room must leave the room ten minutes before the hour, even if they arrive late.If you are denied entry due to lateness, you may attend a later class on standby, subject to availability.If you anticipate being late, please email hello@selformer.com or call the studio at 718-593-7498.
With our Unlimited Memberships, you can enjoy one video class and one group class per day. With Unlimited On-Demand Video, you can take one video class per day unless the package description says otherwise.
No. Private Rooms are only for use with Selformer’s guided video workouts. Independent or unguided use of the Reformer is not allowed for safety and liability reasons.
The one exception is our instructor program: approved certified Pilates instructors and teacher trainees with their own liability insurance can use the rooms for self-practice and class planning. Learn more and apply at selformer.com/instructors.
Yes. Certified Pilates instructors and teacher trainees enrolled in a Pilates teacher training program can book our private reformer rooms in Williamsburg and Greenpoint for their own practice, class planning, or observation hours with our video classes.
To join, apply at selformer.com/instructors with proof of your certification or training enrollment and liability insurance of at least $1M per occurrence and $2M aggregate. We'll reach out, you sign our room agreement, and then you can start booking. No clients, filming or photography are allowed in the rooms.
The video classes are designed to ensure proper form, minimize injury risk, and prevent damage to the equipment. It’s also part of our insurance policy that all sessions follow approved programming.
The one exception is our instructor program: approved certified Pilates instructors and teacher trainees with their own liability insurance can use the private rooms for self-practice and class planning without following the video. Learn more at selformer.com/instructors.
No, filming is not allowed during any of our group classes or private video sessions unless the class is designated as filming-friendly or written permission has been granted. To request approval, please email hello@selformer.com.
Failure to follow these guidelines may result in loss of access to the private rooms. We want to keep the space safe and enjoyable for everyone.
Membership freezes are available for active autopay memberships only. Class packs, intro offers, promotions, gift cards, and third-party bookings (including ClassPass) are not eligible.Each member may take two freezes of up to 30 days each per rolling 12-month period, with a minimum of 14 days per freeze. Freeze allowance is per client, not per membership — switching, upgrading or downgrading plans does not reset it.Freeze time cannot be split into smaller increments and unused freeze time does not roll over. Memberships cannot be frozen within the first 30 days of a new membership.Requests must be emailed to hello@selformer.com at least 7 days before the requested start date. No retroactive freezes. A reactivation date is required at the time of request, and billing resumes automatically on that date. All membership benefits are paused during a freeze.Medical and pregnancy freezes may be approved with documentation — medical up to 90 days once per rolling 12 months, pregnancy up to 6 months once per pregnancy.
Please read all of our studio policies here.
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